Privacy Policy for Ristorante Bella Vita

At Ristorante Bella Vita, located at 45 Via San Gallo, Florence, Tuscany, 50129 Italy, we are committed to protecting the privacy and security of our customers and visitors to our online platform. This privacy policy explains how we collect, use, and protect your personal data when you use our site or interact with our services.

We act as the data controller for the personal data we collect through our online platform.

Personal Data We Collect

We collect personal data that you provide to us directly when you interact with our site. This may include:

• Contact details such as your name and email address when you contact us through an inquiry form.
• Information related to reservations, such as your name, contact details, desired date and time, party size, and any special requests or notes you provide.
• Any other information you choose to provide to us voluntarily through our service.

We may also automatically collect certain technical information when you visit our site, such as your IP address, browser type, operating system, and information about your usage of our platform. This helps us understand how our site is used and improve its functionality.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To manage and process your reservations and provide our dining services.
• To respond to your inquiries and communicate with you.
• To operate, maintain, and improve our online platform and services.
• To comply with legal obligations and protect our legal rights.

Legal Basis for Processing

Our legal basis for collecting and using your personal data depends on the specific context in which we collect it:

• Processing necessary for the performance of a contract, such as managing your reservation requests.
• Processing based on your consent, where you provide information voluntarily for specific purposes not related to a contract.
• Processing based on our legitimate interests, such as improving our services or ensuring the security of our online platform, provided these interests are not overridden by your data protection rights.
• Processing necessary for compliance with a legal obligation.

Data Sharing

We do not sell your personal data to third parties. We may share your personal data with trusted third-party service providers who perform services on our behalf, such as website hosting or reservation management systems. These providers are obligated to protect your data and use it only for the purposes for which we disclose it to them. We may also disclose your data if required by law or in response to a legal process.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and other relevant laws, you have rights regarding your personal data. These include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your personal data.
• The right to request restriction of processing your personal data.
• The right to object to the processing of your personal data.
• The right to data portability, allowing you to receive your data in a structured, commonly used format.
• The right to withdraw consent at any time, where processing is based on consent.
• The right to lodge a complaint with a supervisory authority, such as the Italian Data Protection Authority (Garante per la protezione dei dati personali).

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

Cookies and Similar Technologies

Our site may use cookies and similar technologies to enhance your experience, analyze site usage, and improve our services. You can control the use of cookies through your browser settings.

Third-Party Links

Our online platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

Contacting Us

If you have any questions about this privacy policy or our data protection practices, or if you wish to exercise your data protection rights, please contact us by writing to:

Ristorante Bella Vita
45 Via San Gallo
Florence, Tuscany, 50129
Italy